imainila endeavours to ship purchases within 48 hours of receiving your order:

1. Each address you instruct us to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping charges.
2. Free shipping for orders above Rs.5000/-. imainila reserves the right to charge shipping fees for deliveries within India with no prior notice.
3. We are not offering international shipping.
4. Please note that at the time of order creation you are clearing the freight charge only Local custom taxes and duties, if any, will have to be borne by you or the recipient of the package.
5. imainila will value the package as per the bill value. We have the strict policy against under valuation and cannot mark as gift from imainila.
6. In the event a customer wishes to ship back an item to us, the customer has to bear the shipment fees to ship any parcel back to us. Further, any refunds will be offered after the parcel goes through QC to ensure the goods have not been tampered with. imainila will bear the charges for shipment ONLY in cases where a wrong product or damaged product has been shipped.
7. For Shipping within India, please allow 4 to 6 working days for delivery.
8. Any disputes if any will be resolved based on these terms and conditions pertaining to shipping.
9. All Courier companies make TWO delivery attempts. In case of unavailability of the recipient, future Modus Operandi is at the discretion of the Courier Company and imainila has no liability for the same. Our staff will get in touch with you as soon as we are intimidated by our courier agency. In case the package is sent back to us, imainila is not liable to clear and accept the package. So we request you to receive the package and make all details available for smooth delivery.

To further avoid these issues, customers are requested to share only addresses where they are available within working hours to accept the package.